Zach Bornheimer

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  • Cancer Issue? Make sure you're doing this:

    Having issues with Cancer cases that are returning too favorable a result?  Make sure there are at least 2 cancer conditions. This: CANCER - when they were diagnosed as having cancer and their last...

  • How To: Updating Your BPP Key Code or BPP Email

    Problem You need to change your BPP Key Code or your BPP Email because you found a typo in your email or someone has your credentials that shouldn't.   Solution The BPP Key Code is generated using ...

  • SNL not showing up in FL? Here's what to do.

    Problem: Security National Life is not showing up for Florida, but is in other states. Fix: Check First Guarantee Insurance Security Care in your products list. SNL uses that company name in Florid...

  • Add a Carrier or Product

    Are we missing a product or carrier that you want?  Request for it to be added by filling out this form: https://bestplanpro.com/carrier-request The more complete that form, the faster we can add y...

  • Can't get BPP Online Working?

    A more nebulous problem, there's a few things to try if something is going wrong with BPP Online.  This issue usually appears in 1 of 2 forms: Activation Issues or No Results. Activation Get your c...

  • Oxygen Problem?

    Is Oxygen giving you an incorrect result? Did you add it under medications first? Oxygen is prescribed by a doctor, thus, should go under the medications side.  You'll notice that it automatically ...

  • Why isn't Diabetic Neuropathy Listed Under Conditions?

    Please note, as of April 22, 2023 Diabetic Neuropathy/Retinopathy/Neuropathy/Glaucoma have been explicitly added into the system.  These conditions existed in the system and could have been typed a...

  • Question: Credentials are missing from BPP Online

    If your credentials are missing from BPP Online, that's probably due to one of three things: You're clearing your browsing data; Your browser is clearing your browsing data automatically (due to a...

  • Downline Pricing Availability

    What this Answers: Who's the target market for Best Plan Pro? Is there IMO or Downline pricing for Managers to supply BestPlanPro to their agency? What resources exist for Managers to relay to the...

  • Software Registration – Activating, Deactivating, and Simultaneous Activations.

    What this Resolves: Explanation about simultaneous activations How many devices can be used at the same time? What does deactivating mean? Does deactivating cancel billing?   How to Fix: Simultan...