Cancer Issue? Make sure you're doing this:

Having issues with Cancer cases that are returning too favorable a result?  Make sure there are at least 2 cancer conditions.

This:

CANCER - when they were diagnosed as having cancer and their last cancer treatment

And one of the following:

CANCER (REMISSION) - when the remission started

CANCER (ACTIVE) - if cancer is still active, when did it start

If you're still having issues, please contact support.